ID and Name

Must be all upper case, with no spaces (underscores are acceptable); cannot start with SYS_ or PARAM_.

ID entered for the constant must be unique.

The Name is displayed to users and it can be localized.

Type

Field/data type, as used in conditions and formulas.

Date Format

Optional, this setting is only applied for Constants where Type = ‘Date’.

Note that when a Date Format is applied, the system will treat the constant as a String.

It is recommended to only specify a date format when using the Constant for making API calls (Rest Callouts or Data Imports via API) or including in email content.

Value

Define the value for the constant.

For a constant of type ‘Text’, you can define in a URL or email address, etc.

For a constant of type ‘Date’, you can define date related functions.

Please refer to examples following.

Description

Optional, to capture more details about the constant.

Modifiable

Obsolete.

Visible

When this checkbox is selected, this constant is visible for use in conditions. This checkbox is selected by default for new constants.

attrib

Value is an object attribute or a named constant.

For example Incident Summary or SYS_TODAY

boolean

Value is boolean (yes/no, true/false).

date

Value is a date only.

datetime

Value is a date and time.

double

Value is a double.

A double is like a float (see below) but it can store larger numbers and more decimal places.

float

Value is a float (that is, a decimal such as 1.324).

i18n

Value is an internationalized value.

int

Value is an integer.

long

Value is a long.

A 'long' is like an integer but is used for very large positive or negative whole numbers, such as billions and trillions.

object

Value is an object.

For example an Incident or an Action.

raw

Value is a raw file.

For example a picture file such as a JPEG.

text

Value is text.

time

Value is a time only.