Logging into the ApplicationThe application offers two distinct Login processes:
Any given company may choose to use one or the other, or even a combination of both (Dual Login). OpenID Connect When Automatic Login has been enabled, the application will redirect you to your company's OIDC provider (e.g. Azure, Okta, Ping etc) for you to login with your company credentials. Once successfully logged in, you will be redirected back to the application. Manual Login For companies who choose to use Manual Login, you will use a username and password managed within the application, not toed to any other username or password you may have for other systems. Dual Login For companies who choose to use Dual Login, users will be given a choice when logging in, whether to use OIDC or Manual Login. The application lets you bypass the dual login screen allowing the users to directly access the manual login page to enter in their username and password (a typical use case here would be contractors accessing the application) or access the OpenID authentication page (typically for employees)
Passthrough Login Special URLs can be configured that allows users to access parts of the application bypassing the login page. This is ideal for contractors, visitors or members of the public to log Incidents or Hazards without having the need to self-register and reducing the admin overhead to create new ‘temporary’ user accounts. This is only applicable for Basic Authentication and Dual Login authentication methods (where 2FA is disabled). Click here to know more about setting up Passthrough Login URLs |
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